Good Faith Estimate
Notice

Your Right to a Good Faith Estimate

Under the No Surprises Act (effective January 1, 2022), you have the right to receive a Good Faith Estimate (GFE) explaining the expected cost of your mental health services.

A Good Faith Estimate outlines the anticipated charges for therapy so you can plan for your care with clarity and confidence. This estimate is not a bill, and actual services provided may vary depending on your needs and goals.

Who Receives a Good Faith Estimate?

You are entitled to a Good Faith Estimate if:

  • You are not using insurance (self-pay or private pay)

  • You choose to not submit to insurance, even if you have coverage

  • You request a Good Faith Estimate at any time

  • You are scheduling services or inquiring about therapy costs

What Does the Estimate Include?

Your Good Faith Estimate will outline:

  • The type of service you will receive

  • The cost per session

  • The expected number of sessions (based on your goals, not a mandate)

  • Any additional, foreseeable charges

  • A total estimated cost for care

Your needs may change over time, and you are free to adjust or end services at any point.

What if Your bill is Different?

If you receive a bill that is $400 or more than your Good Faith Estimate, you have the right to dispute the charge.

You may:

  • Ask me to update the bill to match the Good Faith Estimate

  • Ask for a negotiated resolution

  • Start a dispute resolution process with the U.S. Department of Health and Human Services

  • Keep a copy of your Good Faith Estimate in your records

How to Request a Good Faith Estimate?

You can request a Good Faith Estimate at any time by messaging me securely through your client portal or in person.

More Information:

For more details about your rights under the No Surprises Act:
https://www.cms.gov/nosurprises

A Note from Indigo:

Transparency matters.
You deserve to understand the cost of therapy so you can make decisions that feel grounded, informed, and aligned with your wellbeing.
If you have any questions about your Good Faith Estimate, I’m here to help.